Question 1

How long does it take to build a website and how does the process work step by step?

Accepted Answer

The duration of a web design project depends on its scope. At Hitit Medya, corporate showcase sites take on average 2 to 4 weeks, while e-commerce and custom software projects take 4 to 8 weeks. What defines this timeline is quality, not haste; we handle every stage with care.

We keep our process transparent and predictable:

Discovery and strategy: A detailed conversation to understand your brand, audience and business goals.
Design and approval: We present a custom interface design and finalize it with your feedback.
Development: We turn the approved design into code with React and Next.js.
Testing and optimization: Speed, mobile compatibility, SEO and security checks.
Launch and handover: We publish the site and hand over the source code and admin access to you.

At the start of the project we give you a clear timeline and milestones, so you always know where things stand.

Question 2

How is web design pricing determined? Are there hidden costs?

Accepted Answer

Our pricing is fully transparent and contains no surprise costs . The main factors that shape our quote are: Number of pages and content volume Custom software, panels or integrations (payment, CRM, reservations, etc.) Advanced features such as e-commerce or multi language structure Whether content and visual production belongs to us Before starting, we clarify the scope and provide a fixed quote . No item that is not in the contract is ever added to the invoice later. You can review our transparent starter packages or request a quote tailored to your project. For us, the right project is one with a clear budget from the very beginning.

Question 3

Who owns the website and source code? Will I be locked in to one agency?

Accepted Answer

This is one of the areas where we protect our clients the most. Let us be clear: when the project is delivered, you own everything. The source code is handed over to you in full; we never keep any part locked. The domain and hosting are registered in your name and fully under your control. Content, visuals and data belong entirely to you. We never use hidden licenses, mandatory subscriptions or closed systems that create dependency. Some agencies keep the site inside their own closed systems and keep the client dependent for years. We do the exact opposite. The fact that you can continue with another team whenever you wish is a sign of our confidence in our quality. We aim to keep you with us through the quality of our work, not through lock-in.

Question 4

Do you use ready made themes or templates, or do you build from scratch?

Accepted Answer

At Hitit Medya we do not use ready made themes or templates. We build every project from scratch, custom to your brand, with React and Next.js . This is the foundation of our top tier quality. Templates carry hidden costs: they load slowly due to unnecessary code, they are not original because the same design is used on thousands of sites, and they are limited for SEO. With a site built from scratch: Only the code you need is loaded, which means high speed. The design is fully custom to your brand, setting you apart from competitors. A clean and optimized foundation is built for search engines. Our founding team consists of software engineers who work with engineering discipline. Our goal is to produce not just good looking sites, but sites that lead global standards in performance and sustainability.

Question 5

Will my site be mobile friendly, fast and accessible?

Accepted Answer

Absolutely. These are not options for us, they are the standard. Mobile first design: Since the vast majority of visitors come from phones, we start the design from the mobile experience. Your site works flawlessly on phone, tablet and desktop. High speed: We target Google's Core Web Vitals metrics. A fast site keeps visitors and directly improves your Google ranking. Accessibility: We follow accessibility principles such as color contrast, keyboard navigation and screen reader compatibility, so your site is usable by everyone. Before delivery we test on real devices and performance tools. A high PageSpeed score is not a marketing promise for us, it is an engineering requirement.

Question 6

Is SEO included? Do you guarantee a first page ranking on Google?

Accepted Answer

Technical SEO foundations are included in all our projects. This covers: Fast loading and Core Web Vitals optimization Structured data (schema.org) and rich result markup Automatic sitemap, clean URL structure and correct redirects Mobile compatibility, heading hierarchy and meaningful meta tags To be honest, no ethical agency can guarantee a number one ranking for a specific keyword , because ranking depends on Google's algorithm, competition and content. Be cautious of those who promise guarantees. What we provide is a site built in the most search engine friendly way technically. For brands that want sustainable content and SEO consulting, we also offer structured packages.

Question 7

How do I communicate with you during the project and what is expected from me?

Accepted Answer

Transparent communication is as important as the code itself. Throughout the process we assign you a single point of contact ; you work with the same person in email, on the phone and in meetings, so you never have to repeat yourself. The contributions we usually expect from you are: Initial information about your brand and goals Your logo, corporate colors and existing content, if any Your feedback and approval during the design stage If your content or visuals are not ready, do not worry; we can also handle copywriting and visual production. We share progress with you at every milestone and never move to the next stage without your approval.

Question 8

Do you provide support, maintenance and updates after delivery?

Accepted Answer

Yes. Our work does not end at delivery. Depending on your package we provide 1 to 3 months of free technical support ; during this period we fix any issues at no extra cost. After that period, we offer flexible maintenance options for long term peace of mind: Security updates and technical maintenance Content updates and minor improvements Performance monitoring and optimization Priority support agreements (SLA) You can also easily update your content yourself through the admin panel. Our goal is to be a technology partner who stays by your side even after your site goes live.

Question 9

How do the payment plan, contract and guarantee process work?

Accepted Answer

Our work is based on a written contract from start to finish. This contract protects both you and us: scope, delivery dates, price and responsibilities are clearly defined. Milestone based payment: We usually apply a payment plan tied to milestones such as start, interim approval and delivery. We do not request the full amount upfront. Clear scope: What will be done is written in the contract; if requests beyond scope arise, we always inform you before starting additional work. Post launch guarantee: For a certain period after launch, we fix bugs originating from our work free of charge. Our goal is a working relationship without surprises or risk, where both sides feel secure.

Question 10

If you redesign my existing site, will my SEO and traffic be harmed?

Accepted Answer

No; when done correctly, a redesign does not reduce your traffic, it strengthens it. The biggest risk in redesigning a site is failing to migrate old addresses to the new structure. We prevent this with a professional SEO migration plan : We set up 301 redirects from old page addresses to the new ones, so your rankings are preserved. We analyze and migrate the valuable content and keyword structure of your current site. We closely monitor indexing and traffic after launch. With our conversion tool we can analyze your current site for free and prepare a roadmap. Our goal is for you to move to a faster, more modern site without losing any value you have worked for so far.

Question 11

How is site security and the protection of my data (KVKK) ensured?

Accepted Answer

Security and data responsibility are an inseparable part of a premium web project. We apply current security standards when building your site: HTTPS encryption is standard in all projects. We provide up to date infrastructure, secure coding practices and protection against known vulnerabilities. We design secure handling of contact and form data. We also support you on KVKK and data protection compliance : we provide the foundation for legal requirements such as a privacy policy, cookie policy and disclosure text. Your data and your customers' data belong to you; we process this data only to carry out the project, within the framework of your approval. Your customer's trust is as valuable to us as it is to you.

Question 12

What sets Hitit Medya apart from other web design agencies?

Accepted Answer

If we summarize our difference in one sentence: we are not a template filling workshop, we are a technology team that works with engineering discipline. Top tier technology: With React and the modern web ecosystem, we target performance ahead of global standards. Originality: Every project is designed from scratch, custom to the brand; we never use ready made molds. Client protection: The source code and all rights are yours, we never lock you in. Transparency: Clear price, clear contract, clear communication. Long term partnership: We stay by your side for support and growth after delivery too. For us, every project should be ahead of not only its sector but also competitors doing similar work worldwide. Delivering work worthy of your brand without lowering quality is our core principle.

Question 13

Do you build e-commerce, custom software or third party integrations?

Accepted Answer

Yes. Hitit Medya produces not only showcase sites but end to end digital solutions . Our scope includes: E-commerce systems: Product management, cart, payment and order tracking. Custom software and panels: Management interfaces and workflows specific to your business. Integrations: Payment infrastructures, CRM, ERP, reservation and API connections. High traffic platforms: Scalable structures with performance and security architecture. If your need goes beyond a standard corporate site, we design a custom solution with our engineering team. In the first call we listen to your needs and decide on the most suitable technical approach together.

Question 14

Who prepares the content, copy and visuals?

Accepted Answer

We are flexible here and the choice is yours. Two paths are possible: You provide them: If you have existing text and visuals, we adapt and place them in the most suitable way for the project. We produce them: If your content is not ready, we can handle copywriting and visual production in line with your brand voice. For us, content should not just look full; it should be valuable for SEO and conversion focused . Instead of empty or careless text, we prepare original content that helps turn your visitor into a customer. Whichever path you choose, we make sure every word that goes live represents your brand correctly.

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